Conditions d'utilisation

Welcome to Whiskers Petstore! By accessing or using our website, https://www.whiskers-petstore.com, you agree to comply with and be bound by the following Terms of Service (hereinafter referred to as "Terms"). These Terms apply to all visitors, users, and customers of Whiskers Petstore. Please read these Terms carefully before accessing or using any part of our website. If you do not agree with any part of these Terms, please refrain from using our services.

1. Acceptance of Terms

By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms. This agreement is between you and Whiskers Petstore. We reserve the right to modify these Terms at any time. Changes will be posted on this page, and it is your responsibility to review the Terms regularly. Your continued use of the site after any modifications constitutes acceptance of the updated Terms.

2. Account Registration and Use

To access certain features of the site, you may be required to create an account. By creating an account, you agree to:

Provide accurate, current, and complete information during the registration process.
Maintain and update your account information as necessary to keep it accurate, complete, and current.
Keep your login credentials confidential and secure. You are solely responsible for any activities that occur under your account.

We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or incomplete, or if you are found to be in violation of these Terms.

3. Product Descriptions and Availability

We strive to provide accurate information about our products, including descriptions, pricing, availability, and images. However, we do not guarantee the accuracy or completeness of any information provided on our site. Product availability is subject to change without notice, and we reserve the right to limit the quantity of any product we offer.

Errors and Omissions: In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to refuse or cancel any orders placed for such products.
Colors and Variations: We strive to display our products as accurately as possible, but actual product colors may vary depending on your device’s display settings.

4. Order Acceptance and Cancellation

All orders placed through the website are subject to acceptance by Whiskers Petstore. We reserve the right to refuse, cancel, or limit any order at our sole discretion for any reason, including but not limited to:

The product being unavailable or out of stock.
Pricing errors.
Suspicion of fraud or unauthorized activity.

If your order is canceled after your payment has been processed, we will issue a refund for the full amount.

5. Pricing and Payments

All prices listed on our website are in [Currency] and are subject to change without notice. Taxes, shipping, and handling charges are not included in the product prices and will be calculated during checkout.

Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and other online payment platforms. By submitting your payment information, you represent and warrant that you are authorized to use the chosen payment method.
Payment Security: All payments are processed securely through encrypted transactions. Whiskers Petstore does not store your payment information. You agree to promptly update your account and payment details to ensure accurate and timely processing.

6. Shipping and Delivery

Whiskers Petstore offers domestic and international shipping options. Shipping rates and delivery times are calculated based on your location and the shipping method you select during checkout.

Estimated Delivery Times: Delivery times provided at checkout are estimates and may be subject to delays beyond our control, such as customs processing, weather conditions, or carrier delays. We are not responsible for any delays in shipment or delivery.
Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking details. If there are any issues with your shipment, please contact us at yourpetshopwhiskers@gmail.com.

7. Returns, Refunds, and Exchanges

Please review our Return and Refund Policy for details on returning or exchanging items purchased from Whiskers Petstore.

8. User Responsibilities

By using our website, you agree to:

Use the website in compliance with all applicable laws and regulations.
Avoid engaging in any activities that could harm, disrupt, or interfere with the website’s functionality.
Refrain from uploading, transmitting, or distributing any harmful content, including viruses, malware, or unauthorized advertising (spam).

We reserve the right to restrict or terminate access to the website for users who violate these Terms or engage in any behavior deemed inappropriate or unlawful.

9. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of Whiskers Petstore or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, modify, distribute, or otherwise use any content from this site without our prior written consent.

Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes. This license does not include the right to:
- Reproduce, modify, or distribute any content from the site.
- Use data mining, robots, or similar data-gathering tools.
- Frame or use framing techniques to enclose any content on the site without express written permission.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Whiskers Petstore. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing any third-party sites is at your own risk, and we encourage you to review the terms and conditions of any third-party sites you visit.

11. Limitation of Liability

In no event shall Whiskers Petstore or its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or data.
Loss of goodwill or business reputation.
Damages arising from your access to or use of the site or any products purchased from the site.

This limitation of liability applies whether the damages arise from breach of contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Whiskers Petstore, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

Your use of the website or products.
Any violation of these Terms.
Your infringement of any third-party rights.

13. Dispute Resolution

In the event of any disputes or claims arising from or relating to the use of the website or these Terms, the parties shall first attempt to resolve the matter amicably through informal negotiations. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the rules of [Arbitration Association], and the decision of the arbitrator shall be final and binding.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of USA and SHOPIFY, without regard to its conflict of law principles. Any legal action arising out of or relating to these Terms shall be filed in the courts of Justice, and you hereby consent to the exclusive jurisdiction of such courts.

15. Termination

We reserve the right to terminate or suspend your access to the site at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our interests or the interests of others.

16. Entire Agreement

These Terms, along with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and Whiskers Petstore concerning the use of the website and the purchase of products. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.